Unfortunately, I did not get a chance to use the service because Hisham and his colleagues rejected me: They refused to make another appointment because I was late to my scheduled one through no fault of my own; instead of offering me another slot because I did call and I DID try to explain I am being late because of the public transport which is out of my control, they not only said on the phone they do not speak English (but spoke English fluently later in the shop), they also let me come to the salon (which is nowhere near my place of residence) only to send me on my way without giving me a cut. I paid in advance via Groupon and when I contacted Groupon, they said the salon needs to confirm I have not used their service. Because I did NOT use the service, I called them and then emailed, asking nicely to confirm to Groupon that I have not used it. They replied that they cannot do that because I did not cancel 24 hours in advance. How was I supposed to do that when I had no intentions of cancelling or being late? They also said I called only 10 minutes before the appointment to notify I will be late--yes, that is what happens when your S-Bahn breaks, you notify whomever that you are being late, as it happens, not 24 hours beforehand! They ignored my last email in which I POLITELY reiterated my reasoning, which is why I am writing the review. Their behaviour was appalling and their Customer Service awful. Zero people skills. And all that for EUR20??? Really? Very cheap behaviour.

Horror! Vorgehensqeise hat mich total irritiert und war am Ende absolut verschnitten, musste selbst korrigieren Sind selbst via Groupon die 20€ nicht wert! Hatte mit Styling gebucht und wurde nur geföhnt. War nach 15min fertig.

Ein echter Profi, zügige Arbeitsweise, schöner Haarschnitt, sehr freundliche Persönlichkeit.

Habe super schnell einen Termin bekommen und bin auch mit dem Ergebnis fast zufrieden. Ich gehe auf jeden Fall wieder hin.

Nice service 👌